Ground Transportation Program Health Check
How Strong Is Your Ground Transportation Program?
Take our three-minute assessment to evaluate the reliability, consistency, visibility, and traveler experience delivered by your current ground transportation program.
Receive your directional score, identify areas that may need attention, and reserve a complimentary 20-minute program review with the Dav El | BostonCoach team at GBTA Convention 2026.
Why Take the Health Check?
An On-Time Vehicle Is Only One Measure of a Strong Program
Ground transportation can affect executive experience, traveler confidence, event execution, administrative workload, and your organization’s ability to respond when plans change.
The Ground Transportation Program Health Check is designed to help you identify areas of strength and potential opportunities for improvement.
- Service consistency across cities and markets
- Airport pickup communication
- Traveler and arranger visibility
- Meetings and events coordination
- Last-minute itinerary changes
- Provider accountability and service recovery
- Reporting and billing
- Program oversight
A Focused Four-Step Process
From Assessment to Action in Four Steps
Complete the assessment, identify potential gaps, and meet with our team at GBTA to discuss practical next steps.
Your Three-Minute Assessment
Take the Ground Transportation Program Health Check
Rate your organization on 10 statements. You will receive a directional score and the opportunity to reserve a complimentary review with the team member best aligned with your priorities.
Trouble viewing the assessment? Open it in a new window.
What the Assessment Covers
Five Areas That Shape Program Performance
The 10-question assessment evaluates the experience, processes, and oversight that support dependable corporate ground transportation.
Traveler & Executive Experience
Professional service, clear trip information, and confidence for travelers and arrangers.
Reliability & Communication
Proactive monitoring, timely updates, and effective responses when plans change.
Consistency & Coverage
Dependable standards, provider quality, and accountability across cities and markets.
Meetings & Complex Travel
Support for manifests, roadshows, group movements, executive arrivals, and onsite changes.
Visibility & Accountability
Access to trip, billing, and performance information with meaningful service recovery.
Turn Your Score Into Action
Receive Three Practical Recommendations at GBTA
Your score provides a directional view of your ground transportation program. The more important question is what you should do next.
Reserve a complimentary 20-minute Ground Transportation Program Review with the Dav El | BostonCoach team at Booth 1637.
During your review, we will:
- Discuss your lowest-scoring or most important areas
- Explore challenges affecting travelers and arrangers
- Identify potential service or process gaps
- Share three practical recommendations based on your priorities
- Discuss whether a more detailed program evaluation would be valuable
This is a focused working conversation—not a generic product presentation.
Choose the Right Conversation
Meet the Dav El | BostonCoach Team at Booth 1637
The Health Check routes participants to the team member best aligned with their selected priority. You may also schedule directly below.
Shariff McMichael
Executive strategy, enterprise relationships, strategic partnerships, and complex corporate transportation requirements.
Schedule with ShariffMatthew Greene
Operational excellence, service consistency, provider performance, and transportation execution.
Schedule with MatthewJan Lofgren
Corporate partnerships, account strategy, program performance, meetings support, and long-term client relationships.
Schedule with JanDavid Ng
Corporate ground transportation strategy, traveler experience, program development, and long-term partnerships.
Schedule with DavidLorraine Robin
Program coordination, implementation requirements, reporting support, sales operations, and account workflows.
Schedule with LorraineParth Bhansali
New transportation programs, account development, service solutions, business needs, and partnership opportunities.
Schedule with ParthBring Us Your Most Important Challenge
Ground Transportation Designed Around the Traveler
Dav El | BostonCoach works with corporate travelers, executives, travel arrangers, meetings and events professionals, and organizations managing complex transportation requirements.
- Executive and VIP transportation
- Airport transfers and meet-and-greet services
- Corporate travel programs
- Meetings, conferences, and large-scale events
- Roadshows and complex itineraries
- Geographic coverage and service consistency
- Traveler and arranger communication
- Provider accountability and service recovery
- Contingency planning
- Billing, reporting, and program visibility
Frequently Asked Questions
About the Health Check and GBTA Program Review
How long does the Health Check take?
Most participants can complete the 10-question assessment in approximately three minutes.
Is there a cost?
No. The Health Check and the 20-minute GBTA program review are complimentary.
Do I need to schedule a meeting to receive my score?
No. You will receive your directional score after completing the assessment. Scheduling a review gives you the opportunity to discuss your results and receive more personalized recommendations.
Is this a formal audit?
No. The Health Check is a directional assessment and discussion tool. It is not a formal operational, security, safety, legal, financial, compliance, or regulatory audit.
Who should complete the assessment?
The Health Check is intended for corporate travel managers, procurement professionals, executive travel teams, meetings and events professionals, executive assistants, TMCs, DMCs, and others involved in transportation planning or supplier management.
What should I bring to the meeting?
You do not need to bring anything. It may be helpful to come prepared to discuss your current transportation model, important markets, recurring challenges, and the areas where you would most like to improve performance.
Reserve Time Before the Convention
Leave GBTA With a Clearer View of Your Program and Three Practical Next Steps
Complete the Health Check and reserve time with the Dav El | BostonCoach team before calendars fill. We look forward to meeting you at Booth 1637.
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