What Exactly Is Duty of Care?
At Dav El | BostonCoach, we firmly believe in our driving principles, one of which is our commitment to Duty of Care. It is our responsibility to fulfill our clients’ needs and either meet or beat their expectations every time they ride with us. We guarantee that each of our clients will enjoy trips that are secure, safe, comfortable, and dependably on time, every time.
A great deal of this responsibility rests on the shoulders of our chauffeurs. At Dav El | BostonCoach, we only hire chauffeurs who meet the following criteria: over the age of 21, with a clean driving record (with no history of DUI/DWI), and able to pass a pre-employment drug test and monthly random drug screenings. In addition, each of our chauffeurs is vetted, screened, background checked, and insured. We leave no stone unturned in our hiring process.
Not only must our chauffeurs pass all of these requirements, they also must act as the face of the company. Their interactions with our clients is incredibly important to both their success and that of Dav El | BostonCoach.
By promising our clients that they are entitled to Duty of Care, Dav El | BostonCoach is making a commitment to provide the type of service that is expected. Our chauffeurs understand this and take this commitment very seriously. The responsibility of ensuring our clients’ safety on the road is of utmost importance to everyone at Dav El | BostonCoach. Our clients can rest assured knowing this is our number one goal.
Not every company is trusted by 425 of the Fortune 500 companies, but Dav El | BostonCoach is – our Duty of Care commitment is our continued reassurance that we always utilize our best practices for each client, and for every trip.